The Economist recently highlighted Tyco’s fundamental shift from paying their outside legal council based on billable hours and towards a system where they pay a flat rate with a bonus for improving “satisfaction” and reducing litigation. On first read, that might not sound like a spend management success story…but it is.
In doing so, Tyco is [...]

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Supplier Performance Management (SPM) is the process of measuring, analyzing and managing supplier performance to improve quality, reduce costs, mitigate supply risk and drive continuous improvement in the supply base. That all sounds very straightforward and simple…until you try to get the program up and running for the first time. How does a company that [...]

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Healthcare Purchasing News once listed 30 tips to keep the supply chain in critical care units fluid. Within the article, strategic supplier or spend management is not mentioned anywhere. The omission isn’t a big surprise, considering the panel that drafted the tips was relatively light on sourcing/procurement professionals. That begs the question, can Health Care [...]

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