Innovation seems to be pouring out of the Tata Group at a very rapid clip. The Tata Nano, which relied heavily on the company’s suppliers for their cost savings and creativity, raised the proverbial innovation bar by dramatically lowering the cost of an automobile thus making them available to a larger portion of the Indian population (and perhaps the rest of the world in the future). Now the company is back in the headlines with a new, revolutionary, potentially life-saving product with huge demand. The Tata Swach is a low-cost water filter aimed at the HUGE number of people in India and worldwide who lack access to clean, safe drinking water.
I’ll let this CNBC video fill you in on the details of this low-margin, high volume (in terms of sales, not water volume) water purifier Tata want to have in 3 million Indian homes within the next 5 years.
The collaboration story thus far focuses on Tata Group companies. But I wouldn’t be surprised if the more in depth story on the life saving device (approximately 380,000 children die each year of diarrhea in India alone) actually tapped into their suppliers in order to keep costs down and innovation up. Given Tata’s success with that model in the past, it seems likely they’ve employed across much of the Tata Group, particularly when trying to achieve a game-changing design AND a low price point.
What’s the lesson here for other companies, that are striving for differentiated products at a lower cost than their competitors? Tata’s key to success seems to be … starting with a price point and product, then working backwards through the R&D process with a constant eye on the bottom line. And to get there, they rely heavily on their suppliers for innovation - in terms of specifications and process efficiencies.
Can you do the same? Are your suppliers ready, willing and able to help?
Justin Fogarty is Managing Editor of Supply Excellence. For any questions or feedback on the blog or its contributors, Justin can be reached at jfogarty[at]ariba.com.

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2 responses so far ↓
1 Vivek // Dec 11, 2009 at 11:36 pm
“Swach” is a Hindi word which means “clean”.”TATA”s are known for their Philanthrophist Vision and activities.It is in their DNA.Even decades before Coining of “CSR” they had taken social welfare activities(Pre Independence as well as post independence).Very few people might be aware that “Indian-National Carrier”(Earlier Air -India) was TATA’s Co,and on request from the then Prime-Minister Late Pandit Jawahar Lal Nehru it was dedicated to the Nation.
I really appreciate Mr Justin for his keen eyes
2 Anindita // Jun 21, 2010 at 9:01 am
Hi everyone,
You can email your queries to Tata Swach at tataswach@tatachemicals.com. Alternatively, you can also contact their toll-free number 1800-2-585858.
Tata Swach is currently available at several locations in Maharashtra and Karnataka, with plans to expand to several other states really soon. To stay in touch with the latest developments at Tata Swach, you can also join the online community at http://www.bit.ly/Swach_fb
Hope this helps!
Anindita
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