After his presentation in Boston last week, Chris Sawchuk expanded on his recommendation that procurement departments focus on becoming the “customer of choice” in anticipation of the economic recovery and tightened supply.

I’m very curious to hear from Supply Excellence readers. Do you feel the need to mend fences with key suppliers due to your cost take-out strategies over the past year? If so, what has been the reaction from your suppliers?

Justin Fogarty is Managing Editor of Supply Excellence. For any questions or feedback on the blog or its contributors, Justin can be reached at jfogarty[at]ariba.com.