Supply Excellence

Can Supply Management Save GM?

July 26th, 2006 · by Tim Minahan · 7 Comments · supply management

Speculation that financier Carlos Ghosen, CEO of both Nissan and Renault, will head up a three-way alliance with faltering industry giant General Motors has ignited much commentary and criticism. I will avoid prognosticating on the likely success of merging three global automakers — each with more brands than the market will bear and vastly different organizational structures, business practices, and cultures. (Oops, I fear that may qualify as commentary.) Instead, I will examine the potential impact supply management improvements might have on GM’s future.

An article in the lastest issue of Fortune magazine validly suggests that a good indicator of how Ghosen might attempt to revive GM can be found in the playbook he used to turnaround Nissan. Hidden among plans to invest in small cars and step back from alternative fuels, is the strategy to “find the elusive synergies” between the auto-making triumverate. The top-noted synergies? Improve spending leverage, rationalize the supply base, and drive parts standardization and reuse.

On the surface, this appears to be a solid plan. An examination of previous mega-mergers suggests that as much as 60% of the so-called “synergies” are the result of improvements in spend leverage and supply management practices. (Considering this fact, I’m personally dubmfounded why a thorough spending analysis is not a prerequisite for any M&A due diligence.) The 2001 HP-Compaq merger is a good indication of the significant impact supply management leverage and improvements on the overall value and success of any merger.

In his profile on HP for Purchasing Magazine’s 2004 Medal of Excellence Award, my former teammate Jim Carbone says both companies brought supply management strengths to the merger: Compaq’s purchasing operation was centralized and the company was aggregating demand and leveraging spend with suppliers. By contrast, HP was more decentralized but was advanced in integrating buyers and suppliers into the new product development process.

After joining forces in 2001, the companies not only leveraged their joint buying power but also exchanged and standardized on best practices and systems, including risk management, spending analysis, e-procurement, and contract-sharing agreements with its contract manufacturing partners. (The latter is a technique HP calls “buy-sell” in which it buys parts from suppliers and sells them to its outsourcing partners. The process lowers material costs across the supply chain and allows HP to exact a slight margin on the resale.) According to Jim’s article, these efforts yielded the following results:

  • Increased spending leverage contributed to $1.2 billion savings in production (”direct”) material costs
  • Reduced number of direct materials suppliers by 53%
  • Reduced number of logistics partners by 68%
  • Cut logistics costs by 11%
  • Helped reduce total supply chain costs as a percent of revenue by 22%.

It is important to note that HP’s efforts were not wanton cost-cutting tactics. On the contrary, HP’s efforts were intended to develop a supply network with which it could forge long-term relationships focused on joint innovation and continuous improvement. Evidence: HP fosters such collaboration by assigning senior-level executive sponsors to key suppliers to insure performance and drive improvements.

All this bodes well for supply management to lead a turnaround at GM, right? Well, not exactly. While there is no doubt the above practices are a sure-fire method to reduce supply costs, GM has a few things working against it.

First, GM has already substantially leveraged its buying power with suppliers. It has also done a fairly good job of driving parts standardization and reuse by centralizing on common vehicle platforms around the globe.

But new leadership may have a bigger challenge fixing GM’s image problem with suppliers. In tracking GM’s procurement and supply chain performance over the past 16 years, I have watched (often in horror) as the automaker has burned bridges with suppliers, rebuilt them, and then torched them again. Supply management veterans are familiar with the now infamous tactics of Jose Ignacio Lopez who, while at GM, tried to take a short-cut to cost improvements by tearing up existing supplier contracts and demanding 20% price discounts. (GM later sued Lopez for allegedly stealing trade secrets when he defected to Volkswagen.) To this day, many suppliers still view GM as the automaker they love to hate.

While an editor at Purchasing magazine, I was fortunate enough to spend time profiling GM in the mid-1990s as then-CPO Harold Kutner attempted to mend fences with suppliers. Purchasing doesn’t archive articles online beyond 1998, so I’ll give you a brief synopsis: Kutner is responsible for many of the tremendous improvements GM has made in global commodity councils, early supplier involvement in new designs, and parts standardization and reuse. (Yet, he may largely be remembered as one of the masterminds behind Covisint, the auto industry’s attempt to capitalize on the Net Market craze.)

Despite Kutner’s attempts, GM has once again made suppliers skittish with recent public announcements of a three-year plan to reduce supply costs and further consolidate spending with fewer suppliers. Off the record, suppliers say this move portends a Lopez redux.

Upshot: If Shakespeare wrote business books, GM would be the perfect foil for a morality play centering on the need to be good to your suppliers. GM’s heavy-handed supplier tactics in Acts I may come back to haunt them in Act III. I can hear it now, “A chassis, a chassis, my kingdom for a chassis.”  

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7 responses so far ↓

  • 1 Supply Excellence » GM Drives Toward Cost Goals With New Supply Techniques // Aug 23, 2006 at 5:00 pm

    [...] Despite rising material costs and a blemished image with suppliers, General Motors claims to be on track to acheive its goal to reduce $2 billion from its global procurement costs this year. [...]

  • 2 Supply Excellence » Ford Rumors and Supply Tales // Aug 24, 2006 at 1:03 pm

    [...] Supply Excellence has closely followed the proposed alliance between General Motors, Nissan, and Renault and the potential benefits it would have for GM’s supply management operations. In previous posts, I assesed the likelihood that these suggested synergies would materialize. I also examined the advanced supply management approaches GM is using to shave an additional $2 billion from its procurement costs this year. [...]

  • 3 Supply Excellence » Will a Dose of Boeing be the Right Remedy for Ford? // Sep 11, 2006 at 7:46 am

    [...] My recent diatribes on the aggressive supply management goals of General Motors and Ford Motor Company raised the attention of Industrial Maintenance and Plant Operation (IMPO) magazine. A reporter from the trade pub called me earlier this week for a column she was preparing on whether automotive manufacturers are “only hurting themselves by squeezing suppliers too hard.” And while in Detroit this would be a rhetorical question, I elected to take the call. [...]

  • 4 Supply Excellence » Ford-GM Call Off Marriage…but Expect More Dating // Sep 19, 2006 at 12:19 pm

    [...] The rumors followed months of speculation and analysis about a possible global alliance between GM, Nissan, and Renault. (In previous posts, Supply Excellence assesed the impact this potential triumverate might have on supply management goals and the automotive supply chain.) GM is in midst of a 90-day study on the potential union. [...]

  • 5 Supply Excellence » Will Anyone Buy Detroit? // Oct 6, 2006 at 7:49 am

    [...] Automotive suppliers breathed a collective sigh of relief yesterday when news reports leaked that General Motors had rejected plans for a global alliance with Renault and Nissan Motor Co. As I speculated in previous posts, the parties recognized that the proposed synergies were less than originally expected. (Specifically, Renault-Nissan was touting that the alliance would bring synergies of $10 billion, while GM estimated the deal would only bring $3 billion in savings.) GM also feared that joining up with Renault-Nissan would preclude an alliance with other automakers — such as joint-ventures with Japanese automaker Toyota.  [...]

  • 6 Supply Excellence » The Top 5 Worst Supply Management Moves of All Time // Feb 16, 2007 at 8:26 am

    [...] Ignacio Lopez: I realize this is a person and not a strategy, but this former General Motors CPO has become synonymous with shady supply management practices. Lopez became infamous for his decision to tear up valid contracts and threatening to fire suppliers unless they acquiesced to double-digit price reductions. (An action that tagged GM as the most-hated customer of automotive suppliers.) Lopez was later accused of corporate espionage when he defected to Volkswagen, allegedly with GM secrets. To this day, the phrase “to pull a Lopez” sends shivers through supplier circles. [...]

  • 7 Supply Excellence » Supply Excellence Turns One // May 8, 2007 at 10:37 am

    [...] 10. Research Redux: Top Five Supply Management Strategies 9. The Inside Scoop on Airbus’ Supplier Strategy 8. Make the Perfect Pitch for Your Supply Management Initiative 7. Sourcing Innovation: Prediction for the Future of Strategic Sourcing 6. Can Supply Management Save GM? 5. Nokia: Journey to a Center-Led Supply Organization 4. Top Supply Strategy #2: A Compliance Tale 3. I’m Inspired: More Ways to Do Good 2. Could the U.S. Be the Next Low Cost Country? 1. Supply Strategy #1: A Spend Intelligence Short Story [...]

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